Compliance & FAQ
Everything you need to know about who fills your prescription, who reviews it, and what's true in each U.S. state.
Partner Pharmacy
All prescriptions from Found Youth are filled by our licensed compounding pharmacy partner:
The Pharmacy Hub
15600 NW 15th Ave, Suite C
Miami, FL 33169
Phone: (888) 958-1382
Website: thepharmacyhub.com
Services are available in all 50 U.S. states through affiliated medical providers and pharmacy partners operating in accordance with applicable state licensure requirements. The Pharmacy Hub is licensed by state boards of pharmacy nationwide and supports prescription fulfillment in all 50 states.
Please note that certain medications, formulations, or fulfillment options may vary depending on state-specific pharmacy regulations, prescribing requirements, and dispensing restrictions.
Medical Providers
All clinical care through Found Youth is provided by licensed physicians employed or contracted by:
Arora Health & Aesthetics, LLC
300 Lenora Street
Seattle, WA 98121
Provider Website: arora-health.com
Compliance Contact: medicalcompliance@arorahealthgroup.com
Medical Director: Dr. Sean Arora, NPI #1841729449
Jurisdictional Notice
Services are available only in jurisdictions where affiliated medical providers are licensed to practice and where pharmacy partners are authorized to dispense medications. Availability may vary by state and is subject to applicable laws, regulations, and licensure requirements.
Frequently Asked Questions
How do I get started?
Every protocol at Found Youth begins with a physician review. You complete a short intake describing your goals and health history, an Arora Health clinician reviews it, and if the protocol is appropriate for you, they issue a prescription. Your medication is then filled by The Pharmacy Hub and shipped discreetly to your door.
How are the medications prepared?
All compounded medications available through Found Youth are prepared by a state-licensed compounding pharmacy operating under Section 503A of the Federal Food, Drug, and Cosmetic Act. Compounded medications are prescribed and prepared for individual patients based on a physician's determination of medical need.
Are your medications FDA-approved?
Compounded medications are not FDA-approved. They are prepared by a licensed 503A compounding pharmacy under the supervision of a licensed pharmacist, in accordance with state and federal regulations governing pharmacy compounding. The active pharmaceutical ingredients used are sourced from FDA-registered facilities.
What states do you serve?
Prescription fulfillment is available in all 50 U.S. states through affiliated medical providers and The Pharmacy Hub. However, specific medications, formulations, and dosing options may vary by state due to differences in state pharmacy regulations, prescribing rules, and dispensing requirements. If a particular formulation is not available in your state, your clinician will discuss alternatives with you.
How is my health information protected?
Your Protected Health Information (PHI) is handled in accordance with HIPAA and applicable state privacy laws. Please see our HIPAA Notice of Privacy Practices for a full description of how we collect, use, and protect your PHI, and your rights regarding it.
How does telehealth work?
Consultations are conducted asynchronously via secure messaging with your Arora Health clinician. See our Consent to Telehealth for details about the format, your rights, and the risks and benefits of asynchronous telemedicine.
What if I have questions about my medication or care?
Message your Arora Health clinician directly through the patient portal for medical questions. For general questions about your order or account, email support@foundyouth.com — we respond within one business day.
What if I want to file a complaint about my care?
Contact Arora Health's compliance team at medicalcompliance@arorahealthgroup.com. You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.
Your body, your data, your voice. We hold all three with care.
